FAQ - eeJAPAN

How can I register as a member?

Please register from the "Member Registration" page.

What should I do if I forget my password?

Please use "Forgot Password".

How can I unsubscribe?

You can unsubscribe from My Page "Unsubscription Procedure" after login.

How can I change my Address or phone number?

Please go to My Page "Change registered information" after login.

How can I change my registered email address?

Please go to My Page "Change registered information" after login.

I don't receive an email.

Please contact us from [email protected].

I would like to request a product quote, what should I do?

Please contact the listed company directly.

How can I post my information on eeJAPAN?

Please contact us from [email protected].

Please tell me about the posting plan.

Please contact us from [email protected].

How can I change company information, product information, etc. posted on the site?

Please contact us from [email protected].

Can I request the creation of a local language page?

Currently only Japanese and English pages are available.

How can I check for past inquiries?

Please contact us from [email protected].

How can I change the email address for inquiry?

Please contact us from [email protected].

I'm not confident in trading in English. Can you support me with eeJAPAN?

We do not support customer interaction. Please use a translation tool or interpreter / translation company.

Is there a risk of technology leakage when exchanging information with overseas companies?

We do not respond to technology leaks related to individual exchanges. Please be careful when managing know-how and confidential information.

How should I respond to an inquiry from an overseas company?

Please check the content of your inquiry and determine the need to respond. We also recommend that you consult with JETRO, SME, etc. regarding overseas transactions.

Can you provide support if you have trouble with a matching company?

Please resolve any problems in business negotiations between the parties.

I am worried about the collection omission of the price.

We recommend that you consider government-funded Nippon Export and Investment Insurance (NEXI) .

How can I take over the admin to another person?

Please let us know from [email protected].

What is eeJAPAN?

Company Profile

Please tell us about the operating company.

Company Profile